• Sapling Learning > Printing Flash-based Activities

    Open the activity On the main course page, click on the name of the activity you wish to print. Preview activity (instructors only)If you are an instructor, click the preview button. If you are a student, jump...
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  • LaunchPad, Writer's Help 2.0 > Connecting your D2L and LaunchPad/Writer's Help 2.0 Accounts (VIDEO)

    This video has instructions for LaunchPad, but the same steps can also be followed when using Writer's Help 2.0. Click on the image to play the video.
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  • Sapling Learning > Refunds

    Below you'll find Sapling Learning's Refund Policies for Higher Education and Self-Study Products. Refund Policy for Digital Product Purchases Made Online at Sapling Learning's Websites Students who purchase access...
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  • Writer's Help Now > How do I download and install Writer's Help Now?

    Before downloading:Please note that you must have access to Writer's Help 2.0 in order to use Writer's Help Now. Please see the help article How do I create an account? for more information. Make sure your ...
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  • LaunchPad, Writer's Help 2.0 > STUDENT REGISTRATION: Connecting your Blackboard and LaunchPad/Writer's Help 2.0 Accounts (VIDEO)

    This video has instructions for LaunchPad, but the same steps can also be followed when using Writer's Help 2.0. Click on the image to view the video.   Related articles: How do I enter an access code? ...
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  • LearningCurve > I'm in my old instructor's course. How do I get into my new one?

    Course drop-down menu In the upper right-hand corner of your LearningCurve course, you’ll find a drop-down menu that allows you to navigate between courses. The drop-down menu will list all of the cours...
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  • LearningCurve > I accidentally registered for the wrong course. How do I get into the right one?

    If you joined the wrong course, you can switch courses by selecting Join a different course from the drop-down menu in the header. You will be asked to select an institution, instructor, and course from a se...
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  • LearningCurve > How do I log in once I've already registered?

    Go to your course URL If you have bookmarked your course URL, point your browser to that URL. If you forgot to bookmark your course URL, check your e-mail or your class page on your campus course management system to...
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  • LaunchPad, LearningCurve, Writer's Help 2.0 > Can I get a refund if I drop the course?

    If you purchased access online and later dropped the course, contact tech support (Higher Ed only) within two weeks of purchasing access to get a refund. You can then re-purchase access when you take the cou...
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  • LaunchPad > How do I edit my Campus (LMS) ID?

    After you have entered your Campus (LMS) ID as part of the registration process, you can make changes to your ID through a link on LaunchPad. When first registering If your instructor requires you to enter your C...
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  • WriterKey > How do I know when my temporary access expires?

    Click the menu icon (≡) and choose Profile. Click on the image to zoom in.   Under Subscription Status you will see how long you have access to WriterKey.  Click on the image to zoom in.
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  • WriterKey > How do I upgrade my temporary access account to "real" access?

    Click or hover over the menu icon (≡) and choose Profile. Click on the image to zoom in.   Under Subscription Status you will see a checkbox before the phrase "I want to extend my subscriptio...
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  • LaunchPad, Writer's Help 2.0, LearningCurve > Can I enroll in a course that isn't connected to a college instructor or high school teacher?

    Yes! We call this option enrolling in an instructorless course. In some cases, your book may come bundled with LaunchPad but your instructor may choose not to create a specific course for your class. In that situatio...
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  • LaunchPad, LearningCurve > What do I do if my access code doesn't work?

    If you have tried entering your access code and it didn't work, read on to find out what to do. Is your access code from a used book? If your access code is on an access card from a used book, the code may have b...
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  • LaunchPad, Writer's Help 2.0, LearningCurve > Can I get free trial access to my course?

    Yes! Free trial access allows you to register for and work inside of a course for 21 days, giving you time to purchase your books and/or media from the bookstore or our e-commerce site. Note: When your free trial a...
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  • LaunchPad, LearningCurve, Writer's Help 2.0 > How do I register for my course by purchasing access online?

    This article describes how to purchase access to LaunchPad online. Please be aware that when you purchase online, you will simply be given access to the product of your choosing. You will not receive an acce...
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  • LaunchPad, Writer's Help 2.0, LearningCurve > How do I register for my course using an access code?

    Note: If you've previously enrolled with free trial access, please see the help article How do I convert free trial access to full access?. Make sure you use the same e-mail address to register using an access co...
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  • LaunchPad > How can I tell if I am in my instructor's course?

    There are several ways that you can ensure that you join and consistently log into your instructor's course. Know your course IDYour instructor should give you your course URL, which contains your course ID. Make ...
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  • LaunchPad > What is a course ID and where can I find it?

    Your instructor should have given you a course URL, which contains your course ID, so that you can join their course. It’s important for you to log in to the same course URL every time so that you don’t ac...
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  • LaunchPad > How do I enroll in my course? (VIDEO)

    Watch the video below for a quick introduction on your three enrollment options: Registering with an access code you purchase from your bookstore Purchasing a subscription online Acquiring 21 days of temporar...
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