• Writer's Help 2.0 > How do I complete a writing guide?

    Each Writing Guide consists of a definition of the genre; a list of its key features; a step-by-step set of strategies for exploring, drafting, and revising your work, with space for you to make and save notes for you...
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  • How do I enable Adobe Flash player?

    Many assignments and other content items require the use of Adobe Flash player. If you see a message on your screen telling you that you don't have Flash player installed, but you actually do have it installed, it may...
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  • Writer's Help 2.0 > How do I complete an assignment module?

    Modules are self-contained units providing handbook content, readings, exercises, and writing activities. Instructors might assign them so you can learn about and practice their skills in these areas. To complete an a...
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  • Writer's Help 2.0 > How do I log in once I've already registered?

    Go to course URL If you have bookmarked your course URL, point your browser to that URL. If you forgot to bookmark your course URL, check your e-mail or your class page on your campus course management system to see ...
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  • Writer's Help 2.0 > How do I complete exercises?

    Writer’s Help provides exercise sets for practice in writing, research, and grammar topics. This article will show you how to complete your Exercise assignment. We will start with multiple choice questions then ...
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  • Writer's Help 2.0 > How do I complete writing prompts?

    These brief writing assignments encourage you to apply what you learn on the pages of Writer's Help 2.0 to your own writing. The prompts are correlated with the content for that topic. To complete Writing prompts assi...
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  • Writer's Help 2.0 > As a student, how do I use search?

    The search bar is located at the top of the Table of Contents, on the left side of the page.   Enter a word, phrase, or question into the search bar Type a search term and click the magnifying glass to st...
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  • Writer's Help 2.0 > How do I complete Quick Help and other Writer's Help 2.0 pages?

    Quick Help is at the beginning of nearly every chapter in the grammar sections and at the beginning of many of the writing chapters as well. It’s a quick look at possible trouble spots that the chapter addresses...
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  • Writer's Help 2.0 > Can I see how I'm doing as I go?

    Click "Gradebook"From your course home page or the Assignments tab, click Gradebook.   Review your activity In the gradebook you'll be able to see your score for each assignment (if graded), t...
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  • Writer's Help 2.0 > How do I complete my assignments?

    From your home page Click the Assignments tab.   Open your assignment unit Your individual assignments can be found within an assignment unit. To open an assignment unit, click on the title or the arrow t...
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  • Community > How can I find or reset my Community username or password?

    Click the "Log in" link in the upper right of your Community pageIf you are already logged in, you can click Log out, then click Log in. Click on the image to zoom in. If you forgot your password, click "I forgot m...
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  • WriterKey > Why do voice comments have feedback or play at the wrong speed?

    Feedback in your voice comments, or voice comments that play at the incorrect speed (too fast or too slow) is typically related to the version of the adobe flash plugin that has been installed in the browser you're us...
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  • WriterKey > Why am I unable to scroll in certain areas within WriterKey?

    There is a known issue with Firefox and Mac OS X Lion with some scrollable regions. Mac OS X Lion has implemented a new scroll-on-demand feature that Firefox is passing-down to scrollable regions in its browser. This ...
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  • WriterKey > WriterKey is behaving in unexpected ways. What can I do?

    This is typically caused by older versions of the tool being cached on your local machine. To learn how to clear your cache, see the following help article: How do I clear my cache and cookies?.
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  • WriterKey > How do I submit my work?

    Select the assignmentClick on the assignment title in your dashboard to open the assignment. Click on the image to zoom in.   Click "Start" Click on the image to zoom in.   Choose a method to upload yo...
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  • WriterKey > How do I view my instructor's feedback?

    Click on "View" below your assignment in the dashboard Click on the image to zoom in.   Review your teacher's commentsThe numbers on the right show you how many comments of each type your teacher made. Click...
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  • WriterKey > How do I see my peers' comments on my work?

    Hover your mouse over the feedback bar to see if you have any feedback you can view The 1 in the gray bar in the example below indicates that the instructor, David Smith, has uploaded feedback for you to vi...
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  • WriterKey > How do I view an assignment?

    Click on the assignment from your dashboard You can also click Start if you wish. Note that you can choose which types of assignments you wish to view by selecting the corresponding button at the top. You ...
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  • WriterKey > How do I submit my paper to my peers?

    This article will show you how to submit your writing to your peers. To learn how to see your peers' comments on your work, please read the help article How do I see my peers' comments on my work?. Select the pee...
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  • WriterKey > How do I comment on my peers' work?

    Select the peer review assignmentClick the assignment title or the Start link in the Status bar to open the assignment. Click on the image to zoom in.   Click "Start" Click on the image to zoom in.   C...
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