Sign in to the Student StoreGo to the Student Store home page and click SIGN IN. Enter your username and password and click Sign In. Note for Canadian users To access the Canada site, click the drop-down in th... If you purchase access online, you may cancel your subscription within two weeks of purchase. To do so follow the instructions below. Click "account" in the upper right hand corner Click "Refund" in the "Action"... If you purchase access online, you may cancel your subscription within two weeks of purchase and receive a full refund. If you purchased access to an e-book, you can receive a full refund within two weeks of pur... Below you'll find Sapling Learning's Refund Policies for Higher Education and Self-Study Products. Refund Policy for Digital Product Purchases Made Online at Sapling Learning's Website Students who purchase access ... If the courses have the same cost, we can switch you over. To compare costs, go to our catalog and search for the courses using the search icon in the upper right. Just contact tech support with the course y... HELP! I just purchased the Sapling access online via the website. It was in USD which I understood. I forgot that my professor told us that we did not need to purchase this code for his class. How do I get a refund? ... If you purchased access online and later dropped the course, contact tech support (Higher Ed only) within two weeks of purchasing access to get a refund. You can then re-purchase access when you take the cou... Physical product/print book purchasesYou can only return your unused purchased item(s) for a refund of the purchase price we received (excluding shipping fees) if we receive your refund request via your Macmillan My A... If you purchased your account directly through our website, contact tech support (Higher Ed only) within 14 days of purchase to claim a refund. Otherwise, contact your school or bookstore.