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Digital Support
Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab.  Get started What are the minimum system requirements for your media? Video tour: A student's introduction to Writer's Help 2.0 How do I register for my course using an access code? Access Code FAQs How do I register for my course by purchasing access…
Digital Support
If you have tried entering your access code and it didn't work, read on to find out what to do. Is your access code from a used book? If your access code is on an access card from a used book, the code may have been used already or has expired, so you can't register with it. You can still purchase an access code from your bookstore or…
Digital Support
If you purchase access online, you may cancel your subscription within two weeks of purchase and receive a full refund. If you purchased access to an e-book, you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) more than 20% of the content. If you have purchased access online to LaunchPad or…
Digital Support
Please visit the CopiaClass-edapText site to get more information and ask questions about Copia.
Digital Support
Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab.  Technical and Miscellaneous Issues How do I clear my cache? Printing Assignments What are the minimum system requirements for your media? When I load my homework, the questions are blank Login How do I login? What is my username and password? I forgot…
Digital Support
Your instructor can customize how each assignment is graded. Specifically, you will be told: whether you can check your answer, and if not, when you will be able to see whether your answers are correct when you will be able to see the solutions how many tries you have on each question, and what the penalty is for incorrect attempts (in cases…
Digital Support
Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab. Getting started How do I join a course? How do I reset my password? Activities How does Read & Practice work? Can I complete Read & Practice activities when they are not assigned or after the due date has passed? How do I search for items in Read &…
Digital Support
You can view your grades in the Performance tab of your course. The score for each assigned activity will be shown as the number of points earned out of the number of points possible, followed by a percentage of points earned out of points possible (example: 5 | 5pts 100%). Since Read & Practice activities are graded pass/fail, you will always…
Digital Support
From the left-hand navigation menu Click on Diagnostics.   Select a Diagnostic Click on a Diagnostic from the drop-down list.   Begin taking the test Your Diagnostic test will appear in the right-hand panel. Make sure to read all instructions before beginning the test. When you are finished reading the instructions, click Next.…
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