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Digital Support
This video has instructions for LaunchPad, but the same steps can also be followed when using Writer's Help 2.0. Click on the image to view the video. Related articles: How do I enter an access code? How do I purchase access? How do I request free trial access?
Digital Support
This video has instructions for LaunchPad, but the same steps can also be followed when using Writer's Help 2.0. Click on the image to view the video.   Related articles: How do I enter an access code? How do I purchase access? How do I request free trial access?
Digital Support
This video has instructions for LaunchPad, but the same steps can also be followed when using Writer's Help 2.0. Click on the image to play the video. Related articles: How do I enter an access code? How do I purchase access? How do I request free trial access?
Digital Support
Go to FlipIt For Economics, go to www.FlipItEcon.com For Physics, go to www.FlipItPhysics.com   Click on “Students” in the yellow box on the homepage   Enter and confirm email address Also enter the symbols you can read from the Captcha image. When ready, click Register. A registration email containing a link to enter the site will…
Digital Support
When completing your Sapling Learning mobile assignments, you may see a link within a question to a resource you need to download. Depending on your internet browser and the type of file, clicking on the link will not always download the resource.  Chrome is the recommended browser for completing your mobile assignments. If you are using another…
Digital Support
Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab.  Technical and Miscellaneous Issues How do I clear my cache? Printing Assignments What are the minimum system requirements for your media? When I load my homework, the questions are blank Login How do I login? What is my username and password? I forgot…
Digital Support
Click on the product name to view its system requirements. ExamView Late Nite Labs LaunchPad, Writer's Help 2.0, LearningCurve, and FlipIt Sapling Learning Wimba Diploma   ExamView In order to use the ExamView® Assessment Suite, your computer must meet these requirements.   Windows Windows XP SP or later Intel Pentium IV Processor…
Digital Support
Many assignments and other content items require the use of Adobe Flash player. If you see a message on your screen telling you that you don't have Flash player installed or updated, but you actually do have it installed, it may not be enabled in your browser. Example message for LaunchPad Example message for Sapling Most browsers have a…
Digital Support
You will need to set up a good recording environment both visually and technically to get a quality video recording.  The video assessment program recording feature is currently not working in Chrome. We are working to fix it. For now, we recommend using Firefox. We apologize for any inconvenience this may cause. Recording with a webcamThe…
Digital Support
What is an access code? An access code is a series of letters and numbers that allow you to register for your online course. It will be a combination of letters and numbers and will have the following format: XXX-XXX-XXXXXXXX. Usually an access code can only be used once.   Where do I get one? We create cardboard access cards for LaunchPad,…
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