• Pedagogical Webinars by iClicker Instructors

    Get tips and tricks from instructors with experience using iClicker's student response software in their courses. You can view recorded presentations on-demand.
    Digital Support
    last modified by Digital Support
  • How to Update to the Most Recent Version of iClicker Cloud

    When a new version of the iClicker Cloud instructor software is available, iClicker Cloud will send an in-app notification–like the one in the image below–prompting you to download the new version. If yo...
    Digital Support
    last modified by Digital Support
  • How to Add Grades from iClicker Cloud to Your LMS

    Three options for adding grades to an LMS There are three options for adding grades from iClicker Cloud to your learning management system (Blackboard, Canvas, D2L, Moodle, or Sakai). Manual LMS export: downlo...
    Digital Support
    last modified by Digital Support
  • iClicker Cloud v.4.x Release Notes

    iClicker Cloud 4.2.2 (Platform) – February 2018  This is an automatic, platform update.  Bug Fix FIXED: Auto-run Attendance sessions used the smallest location radius (100 ft), even when a ...
    Digital Support
    last modified by Digital Support
  • iClicker Cloud Instructors: Known Issues and Work-arounds

    Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab. Sign Up for the System Status Log In-App Notification to Update Software Disabled in iClicker Cloud Version 3.6 (Mac Only) Re...
    Digital Support
    last modified by Digital Support
  • Recently Resolved Issues: iClicker Cloud

    Auto-run Attendance Only Using Smallest Location Radius in iClicker CloudStatus: Resolved on 02/11/2018 Issue: When Auto-run Attendance was enabled, the iClicker Cloud Attendance module only used the smalles...
    Digital Support
    last modified by Digital Support
  • How to Register Students from Your Course Roster in iClicker Classic

    iClicker Classic offers three registration options to create your class roster without a Learning Management System (LMS):  a web option that can be done outside of class for classes of any size an in-class op...
    Digital Support
    last modified by Digital Support
  • iClicker Classic Instructor: Getting Started Resources

    Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab. iClicker Classic Training iClicker Classic Instructor Quick Start Guide and Complete User Guide (PDF) iClicker Classic Studen...
    Digital Support
    last modified by Digital Support
  • iClicker Classic Instructor: Using iClicker Classic

    Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab. Connect Your Base and Download iClicker Classic Check for Updates Create a Course Manage iClicker Classic Course Settings C...
    Digital Support
    last modified by Digital Support
  • Download Roster from an LMS and Upload iClicker Classic Scores

    iClicker provides you the convenience of downloading a class roster from your Learning Management System rather than creating a roster on your own. We recommend this option if you use an LMS to post your course g...
    Digital Support
    last modified by Digital Support
  • iClicker Classic Instructor: Known Issues and Work-Arounds

    Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab. iClicker Classic Sakai Integration: Unrecognized Login Credentials iClicker Classic Canvas Integration: Broken Connection iCl...
    Digital Support
    last modified by Digital Support
  • Blank Results Chart Displayed when iClicker Classic Launches from Network Drive

    Issue: The results chart is displaying as blank when iClicker Classic is launched from a network drive. The break appears to have occurred in iClicker Classic version 7.17. Work-around: User should launch iClicker Cl...
    Digital Support
    last modified by Digital Support
  • Instructor Guide: iClicker Cloud Multiple-Column Integration with Moodle

    Download the file below.
    Digital Support
    last modified by Digital Support
  • Instructor Guide: iClicker Cloud Multiple-Column Integration with Brightspace (D2L)

    Download the file below.
    Digital Support
    last modified by Digital Support
  • iClicker Classic Recently Resolved Issues

    Please review a list of issues that have recently been resolved. Issue: The LMS Admin Setup Wizard is not currently running on Sierra computers. Status: Resolved Issue: The results bar was shifting ...
    Digital Support
    last modified by Digital Support
  • iClicker Classic Resume Session Issue with Demographics

    Issue: If a user runs Demographics questions (with other polling questions) during a session then attempts to resume that session later, the initial session data may be overwritten. Work-around: Run all demographics ...
    Digital Support
    last modified by Digital Support
  • Resume Session Issue with Demographics in iClicker Classic

    Issue: If a user runs Demographics questions (with other polling questions) during a session then attempts to resume that session later, the initial session data may be overwritten. Work-around: Run all demographics ...
    Digital Support
    last modified by Digital Support
  • iClicker Cloud Question Images Failing to Upload

    Issue: There have been reports of iClicker Cloud instructors receiving "Image Failed to Upload" errors when starting a polling question; often (not always), the question image appears saved after polling ends, even if...
    Digital Support
    last modified by Digital Support
  • Run an Attendance Session in iClicker Cloud

    iClicker Cloud’s Attendance module allows you to take attendance using geolocation technology that recognizes if students are within range of your classroom when they check-in. Before running an Attendance sess...
    Digital Support
    last modified by Digital Support
  • Overview: Syncing Grades from iClicker Cloud to a Single Column in Your LMS

    iClicker Cloud single-column LMS integration uses Learning Tools Interoperability (LTI) standards to publish scores from students' iClicker Reef accounts to a single column in your LMS gradebook with an aggregate scor...
    Digital Support
    last modified by Digital Support