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Digital Support
When you create a Reef account you are automatically granted a 14-day free trial. We recommend using this trial period to test Reef and ensure that your instructor will require it in class before you purchase an access code or a subscription. If you need to inquire about a refund after that point, please contact support@iclicker.com to see if you…
in iClicker Student Support
Lynette L
I try turning it on but it doesn't turn on.  There are also times when it turns on but it seems it only turns when it wants to.
Digital Support
Note: Right click or SHIFT + F10 on the title of an article to open it in a new tab. How do I register for iClicker Reef? How do I purchase access to iClicker Reef? Can I change my Reef username or delete my account? Can students use Android devices with the Reef application? Can students voting with a clicker review their session history in…
in iClicker Student Support
Digital Support
If you are having trouble maintaining a connection to the iClicker Reef server, the actions listed below might help enhance your connection. Update to the newest version of your phone’s operating system. Try to turn Wi-Fi off then turn it back on. Try to install the latest version of the Reef app through the app store (in case your phone isn't…
in iClicker Student Support
Digital Support
Reef's web-based app uses responsive design to look and work great on any device. The web app is compatible with most modern browsers, including: Apple Safari 8+ Google Chrome 38+ Microsoft Internet Explorer 8+ Mozilla Firefox 33+ The native iOS and Android apps deliver a richer experience for the specific operating system. Minimum system…
in iClicker Student Support
Digital Support
You can purchase an iClicker Reef subscription online by signing-in to your iClicker Reef account on the Reef web application, clicking the menu icon, and selecting Subscriptions from the menu. Then, follow the steps below. Select the subscription line item   Click Purchase Subscription Choose a subscription duration Enter your…
in iClicker Student Support
Digital Support
Upon signing up with iClicker Reef, you will have a 2 week free-trial period–after that point, you will need to purchase a Reef subscription or obtain an access code if you want to participate in iClicker sessions with your mobile device, tablet, or laptop. Note for Spring 2018: If you will only be using Reef in a course where your instructor…
in iClicker Student Support
Digital Support
If you're having trouble logging in after successfully creating a Reef account, please follow these directions to: Reset Your Password Retrieve Your Username Reset Your Password 1. Select Forgot Password? on the sign-in screen or visit this webpage. 2. Enter your email address and Submit. You will receive an e-mail with directions on how to…
in iClicker Student Support
Digital Support
Logging In 1. To access Reef using your University account, go to the Reef web application. We recommend bookmarking this page!  2. No need to log in here since you’ll be using your campus portal. Simply select your university from the dropdown and click Go.  3. You’ll be directed to your campus portal. Log in with your University username and…
in iClicker Student Support
Digital Support
Creating an iClicker Reef account is free. Please check with your instructor to ensure that they are allowing Reef to be used on mobile devices, tablets, or laptops in their classes before purchasing a subscription or obtaining an access code. Also, take advantage of the two week free trial to make sure that Reef is the right choice for you. If…
in iClicker Student Support
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