Class Activity: Emotional Intelligence Case Study

Document created by Bethany Gordon Employee on Nov 4, 2016
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Aurora was excited about living in a residence hall, but she had never shared a room with anyone. On move-in day, Aurora met her new roommate, Liz. It was immediately obvious that the two new students did not share a common idea of how their room would look. Liz put her furniture and belongings all over the room and ignored Aurora’s unhappy comments and disgruntled looks. Aurora blew up at Liz and broke a picture frame. She called her mother and begged her to call the director of residence life.

 

Discussion Questions:

  1. What kinds of emotions is Aurora experiencing in this case study?
  2. How could Aurora have responded differently?
  3. Which EI competencies does Aurora need to work out?
  4. Identify two ways Aurora could improve her relationship with her new roommate.

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