I got an Integration Middleware Application error message. What does this mean?

Document created by Vishal Sharma on Jan 10, 2017
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HE Student Knowledge Base URL (LaunchPad w/ Blackboard)http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Blackboard_integration_LaunchPad_SM/l/399073-i-m-trying-to-link-blackboard-to-launchpad-but-i-got-an-integration-middleware-application-error-message-what-does-this-meanHE Student Knowledge Base URL (LaunchPad w/ D2L): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/D2L_integration_LaunchPad_SM/l/403075-i-m-trying-to-link-desire2learn-to-launchpad-but-i-got-an-integration-middleware-application-error-message-what-does-this-meanHE Student Knowledge Base URL (LaunchPad w/ Canvas): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Canvas_integration_LaunchPad_SM/l/404759-i-m-trying-to-link-canvas-to-launchpad-but-i-got-an-integration-middleware-application-error-message-what-does-this-meanHE Student Knowledge Base URL (WH 2.0 w/ Blackboard): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Blackboard_integration_WritersHelp2_SM/l/411868-i-m-trying-to-link-blackboard-to-writer-s-help-2-0-but-i-got-an-integration-middleware-application-error-message-what-does-this-meanHE Student Knowledge Base URL (WH 2.0 w/ D2L): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/D2L_integration_WritersHelp2_SM/l/412986-i-m-trying-to-link-desire2learn-to-writer-s-help-2-0-but-i-got-an-integration-middleware-application-error-message-what-does-this-meanHE Student Knowledge Base URL (WH 2.0 w/ Canvas): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Canvas_integration_WritersHelp2_SM/l/412111-i-m-trying-to-link-canvas-to-writer-s-help-2-0-but-i-got-an-integration-middleware-application-error-message-what-does-this-mean

I got an Integration Middleware Application error message. What does this mean?

This message is often caused by your Web browser's privacy settings. Open a new tab or window and follow the instructions for your browser below.

Before you submit a report, try the action detailed below for your browser

Before you submit a report, try the action detailed below for your browser

The Integration Middleware Application prompts you to immediately submit a report, but there are adjustments to your browser settings that you might try first. Open a new tab or window and follow the instructions for your browser below.

 

Action for Firefox

Action for Firefox

From the menu that looks like three bars at the top-right of your browser window, try each setting combination to see which works for you:

1. Options ---> Privacy tab ---> History ---> Remember history

or

2. Options ---> Privacy tab ---> History ---> Use custom settings for history ---> Always use private browsing mode ---> Accept cookies from sites ---> Always

 

 

Action for Chrome

Action for Chrome

From the menu that looks like three bars at the top-right of your browser window, select Settings. At the bottom of the screen, click Show Advanced Settings....

Privacy ---> Content Settings ---> Cookies ---> Allow local data to be set (recommended)

 

Action for Safari

Action for Safari

Safari ---> Preferences ---> Privacy ---> Cookies and Website Data ---> Allow from Websites I visit

 

Action for Internet Explorer

Action for Internet Explorer

Tools ---> Internet Options ---> Privacy tab ---> Settings ---> move the slider to the bottom to allow all cookies, and then click OK.

 

If these actions do not resolve your issue, please report the issue

Be sure to include the following information in the comments text box:

  • Which product you're accessing (LaunchPad or Writer's Help 2.0) through which LMS (Blackboard, D2L, or Canvas)
  • The steps you took in this article to try to resolve it
  • The browser and browser version you're using
  • The operating system you're using
 

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