I can't find a unit or chapter. How can I locate it?

Document created by Vishal Sharma on Jan 12, 2017Last modified by Vishal Sharma on Jan 12, 2017
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It is possible that you may have, without intending to, moved that unit or chapter.

Search units and chapters for missing chapter

Before you contact tech support, simply look through the units/chapters before and after the ‘missing’ chapter to see if it was simply moved. If it was, you can drag it back to the right spot.

In the example below you can see that Chapter 9 was accidentally dragged inside Chapter 10.

If you still can’t locate the item, please contact tech support.

Search units and chapters for
 

Check "Removed Content" area.

You may have removed an entire unit when you intended to remove just one resource in the unit/chapter. To check the Remove Content area follow the instructions below.

Note: While you can add individual items back into your course if you remove them, you cannot currently re-add a unit if you remove it. If you have removed a unit and wish to restore it, please contact tech support.

 

Click the Resources icon

Click the Resources icon
 

Click "Removed content"

Click
 

Hover the mouse and click "add" to restore the removed content

Hover the mouse and click

The item will return to the location where it last lived so you may have to click and drag it elsewhere if you want it to live in another unit/chapter.

 

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