HE Student Knowledge Base URL: http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/LaunchPadSM/l/123668-where-else-can-i-go-to-get-help
If you have trouble with registration, access, or anything else, contact our customer support team:
1. By filling out an online form
This will help us have all the information we need about what you are experiencing.
2. By phone
Technical Support Hours (Eastern Time)
- Monday - Thursday: 8:00 a.m. - 3:00 a.m.
- Friday: 8:00 a.m. - 12:00 a.m.
- Saturday: 12:00 p.m. - 8:00 p.m.
- Sunday: 12:00 p.m. - 3:00 a.m.