After I got access to LaunchPad/Writer's Help 2.0, I clicked Continue to Site, but all I saw was a blank screen. What should I do now?

Document created by Vishal Sharma on Jan 12, 2017
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HE Student Knowledge Base URL (LaunchPad w/ Blackboard)http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Blackboard_integration_LaunchPad_SM/l/391223-after-i-got-access-to-launchpad-i-clicked-continue-to-site-but-all-i-saw-was-a-blank-screen-what-should-i-do-nowHE Student Knowledge Base URL (LaunchPad w/ D2L): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/D2L_integration_LaunchPad_SM/l/403076-after-i-got-access-to-launchpad-i-clicked-continue-to-site-but-all-i-saw-was-a-blank-screen-what-should-i-do-nowHE Student Knowledge Base URL (LaunchPad w/ Canvas): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Canvas_integration_LaunchPad_SM/l/404760-after-i-got-access-to-launchpad-i-clicked-continue-to-site-but-all-i-saw-was-a-blank-screen-what-should-i-do-nowHE Student Knowledge Base URL (WH 2.0 w/ Blackboard): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Blackboard_integration_WritersHelp2_SM/l/411870-after-i-got-access-to-writer-s-help-2-0-i-clicked-continue-to-site-but-all-i-saw-was-a-blank-screen-what-should-i-do-nowHE Student Knowledge Base URL (WH 2.0 w/ D2L): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/D2L_integration_WritersHelp2_SM/l/412987-after-i-got-access-to-writer-s-help-2-0-i-clicked-continue-to-site-but-all-i-saw-was-a-blank-screen-what-should-i-do-nowHE Student Knowledge Base URL (WH 2.0 w/ Canvas): http://cmg.screenstepslive.com/s/MacmillanMedia_StudentHelp/m/Canvas_integration_WritersHelp2_SM/l/412112-after-i-got-access-to-writer-s-help-2-0-i-clicked-continue-to-site-but-all-i-saw-was-a-blank-screen-what-should-i-do-now

After I got access to LaunchPad/Writer's Help 2.0, I clicked Continue to Site, but all I saw was a blank screen. What should I do now?

Chances are, your browser is set to block pop-ups, which is what caused the blank screen. Here are two things you can do:

Allow or make an exception for pop-ups at macmillanhighered.com

Allow or make an exception for pop-ups at macmillanhighered.com
 

Refresh your browser

Refresh your browser

If you see a blank screen, refresh your browser by clicking the circular arrow, usually near the top of your browser window where the URL is displayed.

 

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