How do I get in touch with tech support?

Document created by Vishal Sharma on Jan 12, 2017Last modified by Vishal Sharma on Jan 12, 2017
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If you have trouble with registration, access, or anything else, contact our tech support team:

1. By filling out an online form

This will help us have all the information we need about what you are experiencing.

Higher Ed Tech Support Form

High School Tech Support Form

2. By phone

Call 1-800-936-6899.

Technical Support Hours (Eastern Time)

  • Monday - Thursday: 8:00 a.m. - 3:00 a.m. 
  • Friday: 8:00 a.m. - 12:00 a.m. 
  • Saturday: 12:00 p.m. - 8:00 p.m. 
  • Sunday: 12:00 p.m. - 3:00 a.m.