LaunchPad, Writer's Help 2.0, LearningCurve > I'm doing my work, but my instructor says she can't see my grades. What am I doing wrong?

Document created by Digital Support on Jan 25, 2017Last modified by Digital Support on Oct 4, 2017
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How are you getting to your LaunchPad/Writer's Help 2.0 assignments? By logging into your instructor's LaunchPad/Writer's Help 2.0 course online or by clicking on them inside your course LMS?


If you're logging into your instructor's LaunchPad/Writer's Help 2.0 course online:

Then you probably haven't linked your instructor's LMS course with your LaunchPad/Writer's Help 2.0 account. Your grades are populating your instructor's LaunchPad/Writer's Help 2.0 gradebook, but they're not flowing over into the LMS course, which is likely where your instructor's looking. Please follow the instructions below for your corresponding LMS:

If you're clicking on LaunchPad/Writer's Help 2.0 assignments from inside your course LMS:

Then you might have two LaunchPad/Writer's Help 2.0 accounts with some work done in each account. If your instructor can see some but not all of your grades, this is most definitely what's going on. Please contact tech support (Higher Ed only) for help correcting this problem. Make sure to tell them whether you're accessing LaunchPad or Writer's Help 2.0 and from which LMS (Blackboard, D2L, Canvas, or Moodle).