LaunchPad, Writer's Help 2.0 > After I got access to LaunchPad/Writer's Help 2.0, I clicked Continue to Site, but all I saw was a blank screen. What should I do now?

Document created by Digital Support on Jan 25, 2017Last modified by Digital Support on Apr 17, 2017
Version 6Show Document
  • View in full screen mode

Chances are, your browser is set to block pop-ups, which is what caused the blank screen. Here are two things you can do:

Allow or make an exception for pop-ups at


Refresh your browser

If you see a blank screen, refresh your browser by clicking the circular arrow, usually near the top of your browser window where the URL is displayed.