Sapling Learning (Higher Ed) > I completed the assignment. Why is my grade low?

Document created by Digital Support on Jan 25, 2017Last modified by Digital Support on Mar 28, 2017
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You most likely had some score deductions for incorrect attempts on one or more questions. There is an explanation of the grading policies within each assignment. 

It is also possible that your instructor made the assignment worth 0 points. If your score shows as 0/0 next to the assignment name on the main course page, that means your instructor has chosen to award zero points for that assignment, regardless of how well you do. In other words, that assignment neither helps you nor hurts you because it does not count toward your overall grade.

Another possibility is that your work got mixed up with a classmate who used the same computer (e.g., in a computer lab, or your roommate used your computer, etc). Make sure you are logged in as you, and not someone else, when you complete the work. If you accidentally did the work under someone else's login, please explain your mistake to your instructor and request an extension.