Here are some things to try if your homework problems aren't loading.
- Ensure that Flash player is enabled in your browser of choice. It may be disabled by default.
- Next, verify your Flash version. If it's already up to date, you may need to uninstall then reinstall your Flash plugin.
- Make sure you are using a compatible device. For more info, see the help article What are the minimum system requirements for your media?.
- See if clearing your browser cache helps.
- Try using a different browser.
- Restart your computer.
- Another potential cause could be your internet connection. Check to make sure your internet access is working correctly, and perhaps try a different network.