If the student has already opened the lab at least one time, you can allow a retry on a short answer assessment. If your students need to retry the multiple choice assessment, please contact tech support for assistance. When contacting tech support, be sure to include which student needs the reset, which lab the assignment is for, and which section the student is in.
Click the student's grade
Click on the student's grade in Gradebook for the short answer assignment that you want to reset. The grade link may appear in one of three ways:
- The word "Grade" - The student has submitted the assignment but you have not yet graded it.
- A half-circle icon - The student began the assignment but did not complete it.
- The actual grade you gave the student when grading their work
Click "Allow Retry"
Click Allow Retry below the student assignment document. The student will have access to the lab and assessment until the due date has passed.