Writer's Help 2.0 > How do I get access to Writer's Help 2.0?

Document created by Digital Support on Jan 25, 2017Last modified by Digital Support on Jun 22, 2017
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Writer's Help 2.0 has two titles. Go to the login page for your title:

Writer's Help 2.0, Hacker Version

Writer's Help 2.0, Lunsford Version

Scroll down to the bottom of the page to the Request Instructor Access field

Enter your institution email address in the Instructor Access field. Click Go.

 

I ALREADY HAVE AN ACCOUNT

If you already have an account, then I already have a Macmillan account will be selected on the screen below, and a message confirming that the account exists will be displayed in a pink banner.

Enter your password and click Next.

If you DO NOT already have an account, skip down to the step titled "I DO NOT HAVE AN ACCOUNT." 

 

Forgot password?

If you forgot your password then click Forgot Password? and reenter your email address. Your password will be emailed to you. 

 

Instructor Access Granted

If you have already requested access to a product with Macmillan in the past and your information is in our system, then you will automatically be granted access to your Writer's Help 2.0 product and you will see the screen below.

Click Proceed to the website.

 

Instructor Registration

If you need to re-verify your instructor status before you're granted access, then you will see the registration screen below. Your account information will already be populated.

In the Find Your School column on the right, By zip code will be selected by default. You should enter the institution zip code and click Search.

 

If you don't know the zip code, select By City, State, or Country.

If you don’t know the zip code, you can select By City, State, or Country; enter the city; select the state from the drop-down menu; make any additional selections, if needed, and click Search.  

 

Select your school

  • After clicking Search, new fields will appear at the bottom of the Find Your School column. You should select your school from the list and your department and position from the drop-down menus.
    • If you can’t find your school in the list or your department in the drop-down menu, you can submit the information by clicking Can’t find your school? or Can’t find your department? and completing the Missing School or Missing Department forms.
  • You must tick I accept the company privacy policy.
  • Click Submit.
 

Check your email for your confirmation message

  • You will receive a “You’re almost there!” message prompting you to look in your email for a confirmation message.
  • You will need to click the link in the confirmation email, which will prompt your sales representative to approve you in our system.
  • You can expect to receive a welcome email within 48 hours.
  • Please note: This page also contains a Proceed to Web site button. If you click here, then you’ll be taken to the Web site log-in page but told you don’t have access. Please do not click this button for now, but look in your inbox for the confirmation email. 
 

I DO NOT HAVE AN ACCOUNT

If you don’t already have a Macmillan account, then you will receive a message saying that no account exists with that email, and the I don’t have an account yet. I want to sign up. option will be selected. The email address that you entered will be auto-filled.

Click Next.

 

Fill out all the Instructor Registration Information

You must fill in all the information in the Instructor Information column on the left.

In the Find Your School column on the right, By zip code will be selected by default. You should enter the institution zip code and click Search

 

If you don't know the zip code, select By City, State, or Country

If you don’t know the zip code, you can select By City, State, or Country; enter the city; select the state from the drop-down menu; make any additional selections, if needed, and click Search.  

 

Select your school

  • After clicking Search, new fields will appear at the bottom of the Find Your School column. You should select your school from the list and your department and position from the drop-down menus.
    • If you can’t find your school in the list or your department in the drop-down menu, you can submit the information by clicking Can’t find your school? or Can’t find your department? and completing the Missing School or Missing Department forms.
  • You must tick I accept the company privacy policy.
  • Click Submit.
 

Check your email for your confirmation message

  • You will receive a “You’re almost there!” message prompting you to look in your email for a confirmation message.
  • You will need to click the link in the confirmation email, which will prompt your sales representative to approve you in our system.
  • You can expect to receive a welcome email within 48 hours.
  • Please note: This page also contains a Proceed to Web site button. If you click here, then you’ll be taken to the Web site log-in page but told you don’t have access. Please do not click this button for now, but look in your inbox for the confirmation email. 

How does my TA or co-instructor get access to Writer's Help 2.0?

For fastest service, please call or write our Sales Support team and provide the following information. For verification purposes, it's best if the instructor of record, not the TA or co-instructor, contacts Sales Support.

  • Institution name
  • If multiple locations, institution campus
  • Instructor of record's name
  • Instructor of record's institution e-mail address
  • TA or co-instructor name
  • TA or co-instructor institution e-mail address, if one exists. If not, a personal e-mail is OK.
  • TA or co-instructor phone number
  • The Writer's Help 2.0 title that the TA or co-instructor should have access to
  • The instructor of record's Writer's Help 2.0 course URL that the TA or co-instructor should be enrolled in

What will happen after I call?

  • If TAs or co-instructors already have an account, then Sales Support can grant them access to the instructor of record's Writer's Help 2.0 course immediately.
  • If TAs or co-instructors do not have an account, Sales Support will need 48 hours to create an account, sample them access to the Writer's Help 2.0 title, and enroll them in the instructor of record's course.

Sales Support contact information

College Sales Support

Phone: 800.446.8923

E-mail: salessupport@bfwpub.com

High School Sales Support

Phone: 866.843.3715, prompt #7

E-mail: hssupport@bfwpub.com

Sales Support hours of operation

Monday-Friday: 8:30 a.m. to 5 p.m. ET

Summer hours: Monday-Thursday, 8:30 a.m. to 5 p.m. ET; Friday 8:30 a.m. to 12 p.m. ET


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