LearningCurve > My students are having trouble getting into this course. How can I help them?

Document created by Digital Support on Jan 25, 2017Last modified by Digital Support on Sep 12, 2017
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If your students are having trouble getting into a course, there are a few things that you can have them try.

Are they entering the correct code?

First, if they are having trouble registering their access code, ask your students to make sure they are entering all the characters correctly (including any dashes).

Is your course open for student enrollment?

Next, double check to make sure you've opened your course for student enrollment. To make the course visible to students, click on the Enable Student Registration button in the upper right hand corner of your LearningCurve course.


Did you share the course URL?

Finally, each course you create has a unique URL associated with it. Sending students this URL will give them a direct path to the correct course. 

When you first activate your course, you will see a notice titled "The course has been successfully activated!" This notice confirms successful course creation and includes the course-specific URL that you can bookmark and provide to students.


Once copied, paste the URL into an e-mail to your students, into a Word document, or into your campus course management system. Students should register their access code from this URL to gain access to your course.