Community > How can I find or reset my Community username or password?

Document created by Digital Support on Mar 16, 2017Last modified by Digital Support on Mar 17, 2017
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IF YOU FORGOT YOUR PASSWORD:

Click the Log in link in the upper right of your Community page


Click "I forgot my password"

Enter either your username or email address and press "Continue"



 

An email with instructions on how to proceed with resetting your password will be sent to the email address you specified when you created your account. The email will contain a password reset "token" that is valid for 72 hours only, so don't delay. If you do not get an email it may be because you did not enter a valid username or email.

Note that you are allowed only one password reset in a 24 hour period.

IF YOU FORGOT YOUR USERNAME:

Click the Log in link in the upper right of your Community page


Click "I forgot my username"


Enter the email address you provided when you registered and click "Send"



An email will be sent to you with your username.



 

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