You can ask a question, create a case, or call this number (toll-free for U.S. and Canada only):
Technical Support Hours (Eastern Time)
- Monday - Thursday: 8:00 a.m. - 3:00 a.m.
- Friday: 8:00 a.m. - 12:00 a.m.
- Saturday: 12:00 p.m. - 8:00 p.m.
- Sunday: 12:00 p.m. - 3:00 a.m.
If you are using Sapling Learning, you can also contact your Client Success Specialist directly. If you don't know how to contact your Client Success Specialist, contact tech support.
Sapling Learning Support
If you are using iOLab, please call one of the following numbers instead:
- USA — 866 209 5698
Monday-Thursday 9AM - 11PM ET
Friday 9AM - 9PM ET
- Canada — 866 209 5698
Monday - Thursday 9AM - 11PM ET
Friday 9AM-9PM ET
- Australia — 1 800 216 395
- New Zealand — 0800 445 866
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