Instructors > Contact tech support by web form or phone

Document created by Digital Support on Apr 3, 2017Last modified by Digital Support on Mar 6, 2018
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You can ask a question, create a case, or call this number (toll-free for U.S. and Canada only):


1-800-936-6899

Technical Support Hours (Eastern Time)

  • Monday - Thursday: 8:00 a.m. - 3:00 a.m. 
  • Friday: 8:00 a.m. - 12:00 a.m. 
  • Saturday: 12:00 p.m. - 8:00 p.m. 
  • Sunday: 12:00 p.m. - 3:00 a.m.


Sapling Learning Support

If you are using Sapling Learning, you can also contact your Client Success Specialist directly. If you don't know how to contact your Client Success Specialist, contact tech support.


iOLab Support

If you are using iOLab, please call one of the following numbers instead:
  • USA — 866 209 5698
    Monday-Thursday 9AM - 11PM ET
    Friday 9AM - 9PM ET
  • Canada — 866 209 5698
    Monday - Thursday 9AM - 11PM ET
    Friday 9AM-9PM ET
  • Australia — 1 800 216 395
  • New Zealand — 0800 445 866

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