Students > Contact tech support by web form or phone

Document created by Digital Support on Apr 3, 2017Last modified by Digital Support on Mar 6, 2018
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You can ask a question, live chat with tech support, create a case or call this number (toll-free for U.S. and Canada only):

1-800-936-6899

Technical Support Hours (Eastern Time)

  • Monday - Thursday: 8:00 a.m. - 3:00 a.m. 
  • Friday: 8:00 a.m. - 12:00 a.m. 
  • Saturday: 12:00 p.m. - 8:00 p.m. 
  • Sunday: 12:00 p.m. - 3:00 a.m.


iOLab Support

If you are using iOLab, please call one of the following numbers instead:
  • USA — 866 209 5698
    Monday-Thursday 9AM - 11PM ET
    Friday 9AM - 9PM ET
  • Canada — 866 209 5698
    Monday - Thursday 9AM - 11PM ET
    Friday 9AM-9PM ET
  • Australia — 1 800 216 395
  • New Zealand — 0800 445 866

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