Where do I find my remote ID and what if it has worn off?

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Apr 4, 2018
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If your remote ID has rubbed off, there are a few ways to retrieve it. Even if you do not have your remote ID, you can begin using your remote to participate in class–your votes will be saved even if you have not yet registered, and you will receive credit for all past responses once you are able to register successfully.

Please note that The FCC and IC IDs are regulatory IDs that appear on every device—you cannot lookup your iClicker remote ID using either of those IDs.


Check inside the battery compartment, or on your screen

In newer iClicker remotes, you can find a second remote ID sticker inside the battery compartment behind the batteries. If you are using iClicker 2, the LCD will immediately display your 8-digit remote when you turn it on.


Try the online lookup tool

If you have registered your remote at the iClicker website in the past year, you can use the online lookup tool to locate your information.

The website will only retrieve an ID for an exact last name and student ID match, so if there are multiple student IDs at your school—e.g., student ID, student number, school email, Blackboard ID—we suggest trying all of them. The student ID for iClicker registration is most commonly your email address or email alias (for example, if your school email is student@stateu.edu, your student ID is likely either "student" or "student@stateu.edu").


Try a barcode scanner from your smartphone

If a partial barcode is intact, you can try using a barcode scanner app on your smartphone. The app must have support for Code 93 barcodes. Search for "Code 93" in the App Store or Google Play to find a barcode scanner app with Code 93 support.


Use our help guide with your instructor

If the options above did not work for you, your final option is to identify your remote ID with help from your instructor using the Finding Your Remote ID Guide. Your instructor must have an iClicker base in order to follow the steps in the guide.

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