How to Retrieve Forgotten Reef Password and Username

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Apr 4, 2018
Version 10Show Document
  • View in full screen mode
If you're having trouble logging in after successfully creating a Reef account, you can either reset your password or retrieve your username.


Reset Your Password

Select Forgot Password? on the sign-in screen or visit the Reef password reset page.

User-added image

Enter your email address and Submit. You will receive an e-mail with directions on how to reset your password. If you don't receive the e-mail within a few minutes, check your Spam or Junk mail folders or try again.

User-added image


Retrieve Your Username

Your iClicker Reef username is your email address. We recommend trying any email addresses you may have used to create the account, starting with your official university/work email. Please allow up to 10 minutes for the password reset email to arrive.

Attachments

    Outcomes