How to Retrieve Forgotten Reef Password and Username

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Jul 24, 2017
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If you're having trouble logging in after successfully creating a Reef account, please follow these directions to:

Reset Your Password
Retrieve Your Username

Reset Your Password
1Select Forgot Password? on the sign-in screen in Reef, or simply click here.
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2. Enter your email address and Submit. You will receive an e-mail with directions on how to reset your password. If you don't receive the e-mail within a few minutes, check your Spam or Junk mail folders or try again. 
User-added image


Retrieve Your Username
Your iClicker Reef username is your email address. We recommend trying any email addresses you may have used to create the account, starting with your official university/work email. Please allow up to 10 minutes for the password reset email to arrive.

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