How to Retrieve Forgotten Reef Password and Username

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Apr 4, 2018
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If you're having trouble logging in after successfully creating a Reef account, you can either reset your password or retrieve your username.

Reset Your Password

Select Forgot Password? on the sign-in screen or visit the Reef password reset page.

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Enter your email address and Submit. You will receive an e-mail with directions on how to reset your password. If you don't receive the e-mail within a few minutes, check your Spam or Junk mail folders or try again.

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Retrieve Your Username

Your iClicker Reef username is your email address. We recommend trying any email addresses you may have used to create the account, starting with your official university/work email. Please allow up to 10 minutes for the password reset email to arrive.