Before you begin the registration process or troubleshoot registration for your iClicker remote, check with your instructor for any instructions specific to his/her course, and ensure that you know which devices will be allowed in class. Each course might be using iClicker differently, so it is important to follow the registration instructions specific to each course/instructor. You must also know which iClicker software your instructor will be using to conduct polls–iClicker Classic or iClicker Cloud–because iClicker remote registration instructions differ based on the system in use.
Choose the scenario relevant to your course and follow the instructions. If you are having issues with registration, you can use our troubleshooting guide.
My instructor is using iClicker Classic
You should have been instructed to register your remote directly through a link in your school's Learning Management System (Blackboard, Canvas, Moodle, Desire2Learn, or Sakai), or at the iClicker website. Your instructor should let you know which scenario is relevant for the course.
If you register correctly through your Learning Management system, you will appear on your instructors roster and your iClicker grades will appear in your LMS. Check with your instructor to make sure this is happening.
If you register correctly at the iClicker website you will see a confirmation screen. If for some reason you have not been added to your instructor's roster, you might have used the wrong remote ID and can simply re-enter the correct one.
My instructor is using iClicker Cloud
You should have created a free iClicker Reef account and registered your iClicker remote in the profile section of your Reef account.
If your points are showing up in your Reef account and/or LMS, you should be registered correctly. If this is not the case, you may have entered an incorrect remote ID or student ID. To fix this, simply re-enter the correct one in your Reef account.