How to Manage iClicker Classic Course Settings

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Mar 28, 2018
Version 13Show Document
  • View in full screen mode

The iClicker system is designed to be a simple classroom response system that can be used almost immediately upon launching. However, you may choose to take a little time to customize the software to your course. Settings are course-specific. They are organized into the eight tabs listed below.



The settings on the General tab allow you to edit your course name, designate an instructor remote, add a welcome message, change the frequency code, and select the default language.

Update the General settings

Enter or edit the general settings: course name, instructor remote ID, and welcome message. Only a course name is required. The other settings are optional.
  • Update the course name. The Course Name field shows the name that you entered when you created your course. The program immediately saves changes to the course name upon moving the focus out of the field.

    Tip: Your course name does not need to match the official course name used by your school. The iClicker course name is primarily for your reference.

  • Enter the clicker ID for the instructor remote. To activate the instructor's remote, enter the clicker's remote ID in the Instructor Remote ID field. The clicker ID is an 8-character alphanumeric code (e.g., 8561E331) located on the back of the clicker.

    Note: You may designate one remote as the instructor remote for your own use in class. The instructor remote controls polling and moves between slides in your presentation software, allowing you freedom to move around the room while conducting iClicker polling sessions.

  • Enter a welcome message. The optional welcome message allows you to set an eight-character message that will appear on the LCD screen of your students' iClicker2 remotes. For example, you may choose to add your course name as the welcome message (e.g., CHEM301). Students with iClicker 2 remotes see the welcome message when they turn on their remotes. The welcome message is a great way to ensure that students are voting in the correct class.


Update your Frequency code settings

The iClicker 2-way radio frequency student response system operates on one of 16 channels in the 900-918 MHz frequency range. The default frequency channel for both the base and the student remote is AA. If you are the only instructor using iClicker, you should not modify this frequency. However, if someone else is using iClicker in close proximity, one of you must use a different channel.

If you use iClicker near another instructor who is using the polling software, we recommend you set your default frequency for the entire term. If iClicker is in use across your institution, you may also need to coordinate frequencies with your IT administrator. They may have already assigned channels to each classroom.

At the beginning of each session, iClicker checks for base stations in close proximity using the same frequency as your setting. If a base nearby uses the same frequency, the program prompts you to change your frequency.

Important: If the frequency is not AA, you must instruct students to change the frequency code on their clickers at the beginning of each class.
  • Change the frequency code if there is a conflict with a nearby classroom. Use the options to set a new frequency code (e.g., BB).
  • Set the frequency code alert message status. You may alter the length of time that the frequency alert warning appears on your screen, or you may choose to disable the warning/change alert completely (so that it never displays).

Select your regional Preferences settings

Using the regional settings, you can set the default language and control whether you are asked at start-up to specify the language.
  • Specify the default language. Choose the language from the pop-up menu. The list of supported languages appears in the list.
  • Set the option to allow you to change the language at start-up. If enabled, iClicker presents a window at start-up that allows you to change the language each time you run the program.
  • Set the optional App Nap Setting. You can choose to prevent App Nap (for Macintosh) by clicking the "Prevent App Nap" check box.

When you are finished making changes to general settings, click Save to save your changes.

Return to top.



The settings on the Registration tab allow you to edit your registration information.

Specify which registration type you prefer

If you chose Remind Me Later when starting the software, your registration is anonymous by default. You can change these settings by selecting Send Diagnostic information with Registration Info.

Full registration contains your name, e-mail address, and institution information. This information is present if you register when starting the application. These settings can be changed. However, please note future LMS integrations may require full registration information in order to work properly.

When you are finished making changes to registration settings, click Save to save your changes. 

Return to top.



The iClicker Reef settings allow you to enable iClicker Reef for your class. Students can then use their laptop or smartphone with the iClicker Reef app to respond to polls in your class.

IMPORTANT: When creating an iClicker Classic course with Reef enabled, you should create your Reef course only through the settings section of your iClicker software. You should not create a separate Reef account outside of the iClicker settings. Creating a separate Reef account will create a separate course that is not linked to your iClicker course and your students will not be able to join a poll or quiz. If you have accidentally created a course in Reef but will be teaching using iClicker, please log into Reef, find the course, and choose the “-“ sign in the bottom left-hand corner to remove the course. You can then create your course via the Reef link in your iClicker software as instructed below.

When Reef is enabled, the software allows you to start or resume a session without an attached base station. Without a base, students cannot vote using physical clickers and you cannot use an instructor remote.

Click "Enable"

Sign in or create account

Either sign in with your existing Reef account or click Create Account if you do not already have one.

If creating an account:

Enter your information and click Create. The Institution and Name you enter will be the same information your students search for to find your course. You can also select a Primary Discipline.

Enter your course information and click "Create"

All of the information you enter here can be seen by students in their Reef apps. We recommend filling in as much information as possible. Entering both the required and optional information helps students select the correct course.

Note: You can choose to allow Reef students to view screenshots of questions to review after each session has ended.

Important: The End Date you choose will ultimately archive this course for students using Reef. Students already enrolled in your course will still be able to access their information but new students will no longer be able to search and find it, helping to reduce confusion at the start of each new semester.

Review and manage Reef course info

Review the course details and then click Save. You can come back in and Edit these settings or Disable iClicker Reef Student.

Important: Students need to enter their student ID as it appears in your roster into their Reef profiles. If students do not enter their student ID in their Reef profile, they will not show as registered in your iClicker gradebook. They will appear as "Unknown Reef User" until they enter their student ID in Reef (and you synchronize your roster).

Return to top.



Use the Gradebook settings to specify the source for your student roster.

Roster Source

Select your Learning Management System from Roster Source if you would like to Download Roster and Upload Scores Easily with a Learning Management System. If you are not using an LMS, or yours is not listed, keep the defaulted General (No LMS).

(Optional) Upload scores as zero

Choose how zeros and absences should be handled when exporting scores or uploading scores to your LMS via the iClicker LMS integration. These settings are not required; they are optional. There are two settings available: Upload zero scores as zero and Upload Ab (absent) scores as zero.
  • Upload zero scores as zero. When this box is checked, all zero responses get uploaded as numeric zero to the LMS or exported as zero. Responses other than zero (such as Ab, or absent) are uploaded as null or – (depending on the default handling by the LMS).
  • Upload Ab (absent) scores as zero. When this box is checked, all null (Ab) responses are uploaded as zeros.

One or both of the settings can be selected. If both options are selected, all zero and Ab responses are uploaded as numeric zeros to the LMS. If neither option is selected, the default behavior remains in tact. The default handling is as follows. Scores of (numeric) zero get exported/ uploaded as – or blank, depending on the LMS. Scores of null (Absent) get exported/ uploaded as – or blank, depending on the LMS.

When you are finished making changes to gradebook settings, click Save to save your changes. 

Return to top.


Roll Call

This setting modifies the way that student names appear on the Roll Call window for in-class registration. This option does not modify the format of your roster or gradebook file.

Display student name, ID, or both

Choose to display the student names or IDs in the Roll Call window or to show both.

Note: Depending on the size of the class (e.g., 30-40 students), all of the student names may not fit in the Roll Call window. If that is the case, iClicker displays a new group of students after the time specified. The program cycles through the groups.

Show or hide students who register in roll call

Choose whether to hide or continue showing the student name when a student successfully registers in roll call.

When you are finished making changes to roll call settings, click Save to save your changes. 

Return to top.



The Toolbar settings allow you to customize the session toolbar and set the polling timer as count up or count down.

Customize the polling toolbar

The appearance of the session toolbar can be customized to meet your specific needs. Select the toolbar size (Normal or Small) from the drop-down menu.

By default, the toolbar remembers its last location on the screen. You can set the toolbar to reset to its original location by clicking the Reset location button.

Choose a count-up or count-down timer

When you start polling, a timer begins. The default iClicker timer counts upward, beginning with zero. In the default setting, you must choose to end polling. You may choose instead to define a countdown timer. To select the count down timer, select the Count down from option and set the count down timer start time.

Tip: In countdown mode, the up and down buttons to the right of the timer allow you to add or subtract 15 seconds as needed. You can still stop polling by pressing the Stop button on the session toolbar.

When you are finished making changes to toolbar settings, click Save to save your changes.

Return to top.



The Scoring settings allow you to establish the point values that students earn for actively participating in class and for answering questions correctly.

IMPORTANT: Any changes made to the Scoring settings apply only to new polling sessions. Make adjustments to past sessions using the gradebook.

Set the participation points options

The iClicker program awards participation points to students who attend and vote during lecture (encouraging student engagement). The program awards participation points by overall session activity, not by individual question.
  • Set the criteria to receive the participation points. To earn the session participation points, students must respond to a certain percentage of questions in a session. Depending upon the total number of questions, iClicker automatically calculates the minimum number of responses needed. Example: If you select the all but one question option and there are 10 questions in a session, a student must respond to at least 9 of the 10 questions (correctly or incorrectly) to earn the participation points.

Set the performance points options

The program awards performance points to students by question for specific answers. Students can earn performance points without earning participation points, depending on your preference.
  • Enter the points the student receives for responding to a question. This option allows you to enter the default number of points students receive for any answer. These are different from participation points, in that they reward students for performance by question, whereas participation points reward students for participation by session.
  • Specify the points awarded for a correct response. This field allows you to reward students for choosing the correct answer for a question. These points are earned in addition to any performance points you award for simply answering the question.
  • Set a limit on the total number performance points a student may earn in a session. Limit the number of total performance points a student can earn in a single session. Example: if maximum performance points are set at 5 points, and a 10-question session is held with each question worth 1 point, even if a student answers all 10 questions correctly, the most she can earn for that session is 5 points.

When you are finished making changes to scoring settings, click Save to save your changes.

Return to top.



The Results settings allow you to customize the results charts for each question type.

Choose the chart display setting for Multiple Choice questions

During polling, a graph displays the results of each question in your session. The multiple choice (A-E) results options allow you to select whether the chart displays as Color or Monochrome.

Specify chart type for Numeric Response questions

  • Bar Chart: The bar chart displays all of the student responses. Set the number of significant figures (characters) that are displayed in the results chart. Changing the characters will adjust the number of figures/ digits that appear in the students' responses. For example, the student response 21111 when characters set to 2 would appear as 21000 on the results chart.
  • Histogram: The histogram chart displays the student responses in a histogram. Set the number of bins to adjust the number of vertical bars that appear in the histogram. You may also choose to show the mean and standard deviation.

Set the number of significant characters for Short Answer questions

Short answer, or alphanumeric, responses are displayed as a vertical bar chart with the responses sorted by most to least popular. Select the default characters that are displayed in the results chart. Changing the significant characters will adjust the number of characters that appear in the students' responses. For example, the response CHEMICALS with significant characters set to 4 would appear as CHEM.

Tip: Unless you know that your correct answers will never exceed a certain number of characters, it is recommended that you keep the significant characters default set at 16. You can always decrease the number of significant characters while viewing the student responses in the results chart.

(Optional) Display results from registered remotes only

You can choose to show results from registered remotes only by checking the box to display results from registered remotes only.

When you are finished making changes to results settings, click Save to save your changes.

Return to top.

Base Display

The Base Display settings allow you to customize the information that appears on the base/receiver LCD display.

Set the display option for Multiple Choice questions

During polling, the iClicker responses display on the receiver LCD in real-time. The LCD display is useful in situations where you want to see how your audience is responding but don't want to make the results viewable to everyone.

Choose the Numeric Response question display settings

The numeric response display shows the top responses for a polling session. Choose the number of top responses that are displayed and the amount of time each response is shown. You may also choose to show the top responses as percentage of votes or number of votes.

Select the base station display setting for Short Answer questions

The short answer response display shows the top responses for a polling session. Select the number of top responses that are displayed and the amount of time each response is shown. You may also choose to show the top responses as percentage of votes or number of votes.

When you are finished making changes to base display settings, click Save to save your changes.

Return to top.



The Demographics setting allows instructors to ask students demographics related questions that can help facilitate in-class discussions and illuminate a variation in experiences and perspectives. This is only available for multiple-choice questions.

Modify your Available Questions list

On the left-hand side is a list of pre-populated demographics questions. Here you have the ability to create a new question, edit an existing question, or delete a question. This is a list of all the demographics questions available to you. To create a new question, click the New button under the list of Available Questions. Next, you will fill out a question title, the question you would like to ask, and up to five answer choices.

User-added image

When you have finished entering in this information, you can either click Save to save the question to the Available Questions list or click Save and Add to List to save the question and add it to the Selected Questions list.

Create your Selected Questions list

In order to run a demographics poll in class and later filter questions by this data, the question must be in the Selected Questions list. In order to move a question from Available Questions to Selected Questions (or vice versa), highlight the questions and use the arrow keys to move them in the direction you want. If you move a question from Selected Questions to Available Questions and have already run a poll and/or segmented using this information, you will lose that data! The order of the questions in the Selected Questions list is the same order the questions will appear in when you run Demographics in a session. It is also the same order you will see screenshots of the segmented data in the Gradebook. The order of the questions can be rearranged by clicking on the question in the Selected Questions list and choosing either Move Up or Move Down.

Auto-advance questions

If you choose to run more than one demographics question in class, you have the ability to set how much time a question will show for before automatically advancing to the next question. Mark the check box next to Auto advance question every: and use the drop-down menu to choose a set amount of time.

When you are finished making changes to demographics settings, click Save to save your changes.

You are now ready to run demographics questions in iClicker Classic.

Return to top.