i>clicker 6: My students registered online, but I cannot download their registrations via Web Synchronization in i>grader. What is wrong?

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Jan 9, 2018
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The Web Synchronization feature in i>grader will connect the serial numbers of clickers that have been used to vote in your class with your students’ online registrations. To make use of this feature, you will first need to make sure your roster is included in your course folder. You will also need to ensure that you’ve used i>clicker at least once in lecture.

Don’t worry – your student’s votes will still be recorded and saved even if you do not synchronize right away. Many instructors choose to synchronize online registrations after the term’s add/drop period has passed. You will need to be connected to the Internet to enable web synchronization to work.

i>grader has two tools that allow you to search for and delete batches of unregistered clicker records, and to generate reports of unregistered students.

If you have session data and still cannot synchronize the data, try checking your roster file to make sure that it is formatted properly. If you are still having trouble, contact tech support.