How do I (or my students) update the frequency on an iClicker remote?

Document created by Digital Support on May 19, 2017Last modified by Digital Support on Jun 14, 2017
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If you have selected a frequency other than the default (AA), your students will receive a "Closed" message on their remote screens indicating that they are on the wrong frequency. You will also want to update the frequency on your instructor remote. Directions for changing the frequency are also on the back of every remote.

Important: In order to change the frequency, you must first start a polling session. The frequency on iClicker remotes cannot be changed unless there is an active polling session. 

Original iClicker remote:
  1. Press and hold the power button on the remote until the “Vote Status” light begins flashing.
  2. Use the A-E buttons to enter the two-letter frequency code. The A-E LEDs flash green indicating the frequency change was successful.
iClicker + remote: 
  1. Press and hold the Power button until the Power light flashes green
  2. Use the A-E buttons to enter the two-letter frequency code. The A-E LEDs flash green indicating the frequency change was successful.
iClicker 2 remote:
  1. Press and hold the Power button until the two-letter frequency on the LCD flashes.
  2. Use the A-E buttons to enter the new two-letter frequency code. A checkmark appears on the LCD indicating the frequency change was successful.
Both iClicker + and iClicker 2 remotes remember the last saved frequency.

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