Receiving Error Message When Archiving iClicker Cloud Course via Web Banner

Document created by Digital Support on May 22, 2017Last modified by Digital Support on Jan 2, 2018
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Issue: When a course is within 14-days of being archived, a notification banner appears for the course on the web. Clicking the "Keep Active" option in the banner results in an error message.

Workaround: Keep the course active by opening the course settings and changing the End Date to a later date.