Student Store > My rental text was damaged. Can I still return it? Will there be any damage fees?

Document created by Digital Support on Jun 22, 2017Last modified by Digital Support on Jul 13, 2017
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Yes, you can return your damaged text book at the end of your rental term. However, if you return a rented product that is damaged beyond normal wear and tear, to the extent that we cannot re-use the product in our reasonable discretion, and we did not send it to you in this condition, e.g., it contains an unusually large amount of writing, highlighting, rips or tears, or missing pages, you will be charged a 30% damage fee (which fee is a genuine estimate of the anticipated or actual damages that might arise from your damage to the product and our inability to re-use the product). This fee is based on the full list price (not the rental price) for the product listed in the Student Store at the time of the rental. This damage fee will be automatically charged to the credit card, debit card, or PayPal account that you used to rent the product.

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