This SOP will guide you through editing a user’s profile information.
Step 2: Find User Account in TechTool using “Find Existing User”
Step 3: From the “User Details” page, click “Edit”
Step 4: On the “Edit User” page, you can adjust the name, password, and email address for the user. When you are finished, hit “Save”.
NOTE: You must reset a user’s password when changing their name or email address in order to save the changes.
NOTE: Passwords must be at least 8 characters long, and contain at least one capital letter, one lowercase letter, one special character, and one number.
Step 5: Notify the user of their new account information.
End of Procedure