Is the iClicker base compatible with MacBook USB-C ports?

Document created by Digital Support on Jan 11, 2018
Version 1Show Document
  • View in full screen mode
Newer versions of MacBooks no longer have the USB-A port that is compatible with the standard USB cord included in the iClicker base instructor kit. Instead, they have a USB-C port. If your MacBook falls under this category, you will need a USB-C to USB adapter in order to plug the iClicker base into your device.

Adding an adapter may cause the device pathname to be too long for the iClicker base base to function properly. Therefore, instructors using iClicker Cloud should update to version 4.2.1 (or newer) in order to support longer device pathnames. Instructors using iClicker Classic should avoid using a system that requires a USB adapter until similar longer device pathnames are supported (software update coming soon).

Attachments

    Outcomes