Performance Points for Correct Responses Only Counting the Integer Value in iClicker Cloud (Mac Only)

Document created by Digital Support on Jan 26, 2018Last modified by Digital Support on Jan 28, 2018
Version 3Show Document
  • View in full screen mode
Issue: In iClicker Cloud versions 4.2.0 and 4.2.1, performance points for correct responses are only counting the integer value of the entry; decimal values are not applied. This issue is only occurring with the Mac version of the software.

Workaround: Instructors experiencing this issue on a Mac should open the session settings after class then click Save without making any changes. See the image below for an example. After acknowledging that the settings will apply to all questions, the correct points will appear. Alternatively, instructors can revert back to iClicker Cloud version 4.1.1 until the issue is addressed with the iClicker Cloud version 4.2.2. release.

User-added image