Enabling Cookies

Document created by Digital Support on Mar 22, 2018Last modified by Digital Support on Mar 22, 2018
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If you or your students are unable to view Intellus resources within your LMS, please confirm that you have enabled third-party cookies in your internet browser. Browsers often default to only allowing cookies from frequently visited sites, so upon initial usage of Intellus, enabling third-party cookies may need to be done manually. Directions on how to enable cookies for each browser are included below.


  1. Go to browser menu and select Preferences
Safari browser menu
  1. Click Privacy
  2. For Cookies and website data, select Always allow
Safari privacy menu
  1. If Website tracking is listed, confirm that Prevent cross-site tracking is not checked
Safari website tracking option


  1. Go to browser menu and select Settings
Chrome settings menu
  1. At the bottom, click Advanced
  2. Under Privacy and security, click Content settings
Chrome advanced settings menu
  1. Click Cookies
  2. Ensure that the button is on for Allow sites to save and read cookie data (recommended)
Cookies menu


Note: Cookies are enabled by default in Firefox.
  1. Go to browser menu and select Options
Firefox settings menu
  1. Select the Privacy section and go to the History section
  2. In the drop-down menu, select Use custom settings for history
  3. Ensure the box is checked for Accept third-party cookies and the following options are selected:
    1. Accept third-party cookies: Always
    2. Keep until: they expire
Firefox privacy menu
  1. Close the tab with the Options menu open to save changes

Internet Explorer

  1. Click on the Tools icon and select Internet options
Internet Explorer settings menu
  1. Navigate to the Privacy tab. Under the Settings heading, click Advanced
Internet Explorer privacy menu
  1. Ensure that the button for Accept is selected for First-party Cookies and Third-party Cookies. Click OK
Internet Explorer cookies menu
  1. Click OK to save

If you or your students continue to have trouble, please email support@intelluslearning.com