Becky Anderson

New Support Community

Blog Post created by Becky Anderson Employee on Apr 5, 2017

Starting in mid-April, the help pages and customer support form that you’ve been using will transition to our new Digital Product Support Community--which is contained within this site. In this new community, you can read knowledge articles, create support cases, view product tutorials, and more.


How is this better?

  • You can easily get answers to simple questions and known issues at the touch of a button
  • You can create a support case, and follow it through the system to resolution
  • You can request additional articles or make suggestions to improve our existing articles
  • This new support community is already part of the Macmillan communities that you already know and use, making one stop shopping even easier.


Post to the new community and let us know what you think!