I am using sapling learning for chemistry in college. I need capital letters for it to count it correct. Capitalization works everywhere but in sapling. I have looked through other discussions for help and nothing has worked. Please help
Hi m latteyer:
Thank you for writing. Did you look at this article?
Sapling Learning > Writing Chemical Equations
If this doesn't help, you can submit this question as a technical support ticket by dropping down the Actions menu in the upper-right corner of the screen, select Create a Case, and complete the form from there.
Yes, I did. It did not help. That is for the capitalization of Greek letters. Not the letters that I am inserting. For instance, I have to type in H2O(with proper subscripting). In sapling it turns out as h2o (with proper subscripting). Thus I can get no credit.
Hi m latteyer,
Here is another article that may help you: Sapling Learning > When I try to type letters, I only get numbers, capital letters, or lowercase letters
If you are using the Microsoft Edge browser, try switching to another browser to avoid this problem.
Hope this helps!
Hi again, m latteyer:
I just learned that Google Chrome is our preferred browser for the Sapling chemical equation editor. Kasey R, can you add this information to the article I linked to?
Lynette L: Sapling Learning > Writing Chemical Equations has now been updated.
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