I need to enter a simple chemical equation to answer a question and I cannot input capital letters,+ signs or - signs. Anyone know what could be wrong?
Hi Cristina Lucero,
If the article that I linked Sydney to Sapling Learning > Writing Chemical Equations or using Chrome doesn't help, you should contact our technical support team. From the Welcome page of our College Students Support Community, click the Need More Help? button and fill out the form.
Hi sydney dempsey:
I'm assuming you're using Sapling? If so, does this article help?
Sapling Learning > Writing Chemical Equations
Please note that the equation editor works best with Google Chrome. If you don't have it, you can download it from here:
Chrome for Desktop
Hello, I am having the same problem, I still cant figure how to input a capitalized letter. DId you figure it out yet ? Thanks
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