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Unable to input capital letters or any data that needs shift key

Question asked by jaime becker on May 31, 2017
Latest reply on Jun 1, 2017 by Kasey R

I am trying to type in chemical formulas which are case sensitive. I put caps lock on and type letters nut they only appear as lowercase. I am also unable to input the plus sign. I've uninstalled and reinstalled adobe flash drive. I've switched computers. How can I fix this issue.