How do I reopen a LateNiteLabs course so an Incomplete student can finish exercises?
Hi David Bligh,
Thank you for posting to our community. Are you asking about making an inactive course active? If so, the following article will tell you how:
Late Nite Labs > How do I hide a course or make it visible?
All the best,
Perhaps I should clarify. One of my students was previously enrolled in this course, but was given an incomplete. Now the student is able to complete the course activities, but no long has access to those exercises. Can the course be made available to this student at no charge?
David Bligh: I understand now. The student's subscription has expired. To be honest, I'm not aware of our policy in this situation, but our technical support team will be able to help you. You can submit this question as a ticket to them by clicking Actions in the upper-right corner of the screen and selecting Create a Case at the bottom of the list. For my part, I will monitor your ticket and create an article that states the policy when tech support has answered. I apologize that we don't already have this content available in the community.
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