Sapling question is marking my answer wrong. I asked the professor and the formula used is correct. What are the next steps?
Hi Christiana Ansong,
Have you tried using a different browser? Chemical equations work best in Chrome and are not supported in Microsoft Edge. If you are having a problem with capital letters becoming lowercase, try some of the fixes suggested in this article: Sapling Learning > When I try to type letters, I only get numbers, capital letters, or lowercase letters
If these fixes don't work, you can follow the instructions in this help article: Sapling Learning > My answer is correct but Sapling marked it incorrect. What should I do?
It is a math based problem so no chemical formula typing is needed. How can I get someone to look at this specific problem?
As my colleague suggested, please follow the instructions in this article:
Sapling Learning > My answer is correct but Sapling marked it incorrect. What should I do?
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