In a current course that just started last week, grades from a previous semester are showing in one of my students grade listing. It is telling her that she already completed the assignment when she tries to do it.
Hi Carrie Boykin,
Thank you for posting to our community. Is your student using LaunchPad on a public or shared computer? If so, it's possible that they are logged in to another student's account and seeing their grades. Please advise your student to follow the instructions in this help article: LaunchPad, LearningCurve > Can I access my course using a public or shared computer, such as in my school's computer lab?
If this scenario does not apply to your student, I suggest you contact tech support. Unfortunately, as a community manager, I don't have visibility into your course, but our tech support team will.
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