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I need help changing my username or deleting my acct in order to make a new one

Question asked by Olivia Mattox on Aug 25, 2017
Latest reply on Aug 28, 2017 by Lynette L

I am using Sapling for my introductory chemistry course. I signed up using my .edu email and my username is mattoxo. After the first day of class, my professor told us our username MUST be our school email address to recieve credit. My username is not my email address, so I need to cancel my current account to register again with the correct username, or find a way to change my username. Are either of those things possible? I can't create a new account without deleting this one because I need to use the same email address. 

Thanks,

Olivia M.

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