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What should I do if Sapling says this-"You must sign up for this through your instructor's course on your University's learning management system."?

Question asked by Fran Cazorla on Sep 3, 2017
Latest reply on Sep 6, 2017 by Fran Cazorla

My name is Fran, and I am currently studying in Snow College. I am taking this chemistry class in which I am required to do the homework online. In order to do the homework, I purchased a sapling learning Homework access code via amazon(So it was cheaper) and I have tried to sign in to the website and enroll in my class... But before I was ever able to put the code, while enrolling and selecting my right class, sapling kept saying..."You must sign up for this through your instructor's course on your University's learning management system." I have not been able to sign in yet and my homework will be due next wednesday. I have tried using the link from the canvas page from my instructor and it still hasnt worked. Please help. Thank you.

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