The info at Accessibility Services: How can I get content in an alternate format? is totally unhelpful.
Hi Jerusha Achterberg,
Thank you for posting in our support community. I apologize that you're experiencing an issue downloading accessible materials.
Please visit Macmillan's accessibility partner sites, Access Text Network and BookShare, to search for accessible materials for your text. If these sites do not have the resources you are looking for, you can submit a request for those resources through the tech support form in the Instructor Support Community. From the home page of the community, in your Case History tile, click Create a Support Case.
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