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How do I complete Sapling homework when flash is not recognized, but is installed, is enabled for Sapling, attempted on other major browsers, and still not working?

Question asked by David Zimmerman on Aug 31, 2017
Latest reply on Aug 31, 2017 by Lynette L

I have tried all suggestions on all major browsers, and still can not complete a posted assignment. I am, however, able to work on the assignment from my desktop computer at home, but not on my laptop, which I use on campus. Any help would be greatly appreciated.