AnsweredAssumed Answered

How do I fix my adobe flash player even AFTER I went through all the suggested steps?

Question asked by Jade Matzen on Sep 13, 2017
Latest reply on Nov 10, 2017 by Kasey R

Hello, my name is Jade. I am having trouble accessing my homework on Sapling Learning. I followed all of your detailed steps to turn my Adobe Flash Player on and here's the thing, its already on. I have a HP laptop with Microsoft Edge with Windows 10. I can see all the animations and every time I go into my advanced settings, my adobe flash player is turned on. I have tried turning it off, closing all windows, and turning it back on again but my homework still shows up blank. Also, whenever I go onto the Sapling Learning web page, the red box pops up informing me that I do not have the current adobe flash player installed or enabled in the browser. However, when I follow through the separate instructions, it doesn't change anything. Help please? 


Thank you,