I cannot access sapling learning on my hp laptop, and yes, the abode flash player is installed. Everything but the question shows up. What should I do?
Hi Samantha Wynter,
Thank you for posting in our support community. I apologize that you are having an issue viewing your Sapling Learning homework question. I see that you have Flash player installed. Please make sure it is also enabled for your browser.
If you continue to have an issue you can try using another browser. Please note that Sapling Learning is not compatible with Microsoft Edge.
I also encourage you to contact tech support in the College Students Support Community if you have further questions.
Ok, so I have also installed google chrome, and tried to access it from
there, but no luck. Do you think i should check the flash player again?
Thanks for the reply!
On Wed, Sep 20, 2017 at 1:06 PM, Kasey R <firstname.lastname@example.org>
Google Chrome is the preferred browser for Sapling Learning, so you should be able to see your homework if the Flash player is installed and enabled.
If you continue to have the same issue, be sure to contact tech support in the College Students Support Community.
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