when I click on the ebook for my course, the ebook will not load. It continues to show the same screen and does nothing when I click on "read on". What can I do to fix this?
I'm sorry you're having this problem. To begin, you might want to make sure your system meets our minimum requirements: What are the minimum system requirements for your media?
If, after troubleshooting, you are still unable to load your ebook then I recommend contacting technical support directly. You can either create or case or call them directly using the information in this article: Students > Contact tech support by web form or phone
I hope this helps you. And thanks for posting a question on the Community!
Retrieving data ...